Case Study: AOL improves online conversations with OpenWeb AI content moderation

AOL improves online conversations in real time with OpenWeb

The customer, AOL, along with Salon and Newsweek, sought to foster healthier online conversations to convert their casual visitors into loyal readers. They partnered with vendor OpenWeb, utilizing their Real-time Feedback tool powered by Jigsaw’s Perspective API for AI content moderation.

OpenWeb's solution provided real-time feedback to users, which successfully changed individual behavior and improved overall community health. The tools from OpenWeb are proven to alter how readers interact with both content and each other, effectively nurturing positive communities.

AOL