Case Study: Mach Alert achieves secure, reliable emergency communications with OpenVPN Access Server

OpenVPN Access Server provides Mach Alert with easy two-factor authentication ability

Mach Alert, a provider of life-saving fire and medical alerting solutions for more than 450 fire stations worldwide, needed to better protect its own network and sensitive data as it expanded internationally. The company required a secure, reliable VPN that could support two-factor authentication and prevent downtime that could disrupt critical emergency communications.

OpenVPN’s Access Server provided the solution, with built-in support for 2FA options like Google Authenticator and AWS MFA, redundant servers, and easy user and profile management. Mach Alert reported that Access Server was easier to use and more effective than its previous solution, helping strengthen security, control device access, and improve confidence in uninterrupted operations for emergency response systems.

Mach Alert

Joseph Ancion

System Analyst