Case Study: All-American Publishing achieves IT agility and rapid device recovery with OpenText ZENworks

ZENworks supports an agile and efficient IT environment, turning the IT function into a valuable business partner

All-American Publishing (All‑American Sports Posters) is a U.S. media company of more than 300 employees that produces full‑color schedule posters and related products for high schools. Its small IT team struggled to support a growing user base, lacked a central inventory or domain, and faced a reputational hit when tasked with rolling out 150 new sales computers—workflows that left technicians constantly reactive and users waiting for help.

The company deployed ZENworks Configuration Management and ZENworks Endpoint Security Management to automate endpoint provisioning, apply role‑based policies, and manage devices both directly and by user identity. Managing close to 200 devices, IT now images and configures replacements in under an hour (vs. two days previously), remotely supports a new satellite office, and has streamlined Windows 7/10 migrations—improving agility, reducing downtime, and transforming the IT function into a proactive business partner.

All-American Publishing

Benjamin Hare

Network Support Technician