Case Study: Westpac Banking Corporation achieves streamlined, automated regulatory information management and reporting with OpenText

Westpac Banking Corporation Streamlines And Automates Regulatory Information Management And Reporting

Westpac Banking Corporation, one of the largest banking organisations in Australia and New Zealand, faced the challenge of improving regulatory information management and reporting while enhancing customer data analytics for business users. The bank needed a solution that could handle end-to-end data needs—storing, transforming, analyzing and producing accurate reports for multiple regulators—while shifting to a more user-driven operating model with less IT dependency.

Westpac implemented the OpenText Analytics Suite, OpenText Big Data Analytics, Information Hub (iHub) and Professional Services to automate tracking, auditing and reporting across complex data sources. The solution delivered timely, accurate regulatory reports, interactive self-service analytics for business users, and ad hoc responsive reporting, enabling faster insights and reduced reliance on IT.

Westpac Banking Corporation

Craig Chu

Chief Information Officer