Case Study: NSoft achieves near‑real‑time reporting and improved player retention with OpenText Vertica Analytics Platform

Vertica’s flexible deployment and integration options make it the perfect embedded solution to give NSoft customers actionable insights to improve their business

NSoft, an award‑winning sportsbook software provider based in Bosnia and Herzegovina, struggled to turn hundreds of millions of daily records across multiple servers and technology stacks into timely, actionable reports. Manual consolidation meant initial reports could take weeks, so NSoft needed a unified, near‑real‑time analytics capability that would deliver insights without disrupting core product development.

Working with partner Poslovna Inteligencija, NSoft deployed the Vertica Analytics Platform with a streaming data architecture (Kafka), Elasticsearch and Tableau for visualization, leveraging Vertica’s flexible deployment and in‑database ML. The solution delivered near‑real‑time reporting in minutes instead of weeks, enabled player churn analysis and other actionable insights that improved retention and product brand awareness, and scaled with the company’s rapid growth.

NSoft

Antonio Džidić

Senior VP of Data Service