Case Study: Widewaters boosts productivity and streamlines workflows with OpenText

Vertically integrated real estate business unlocks group-wide content management efficiencies with OpenText™ Extended ECM

Widewaters, a property management and hospitality company, was struggling with multiple legacy content repositories that caused duplicated work, hard-to-find documents, outdated versions, and slow contract and onboarding processes. The company turned to OpenText, using OpenText Extended ECM to create a central content management solution and improve how employees accessed and managed information.

With OpenText, Widewaters automated content workflows, assigned contract owners, enabled secure document sharing with external partners, and streamlined employee onboarding with event-based triggers and virtual folders. The results included boosting employee productivity by over 350% and accelerating data sharing by 50%, while also reducing operational costs and making teams more efficient.

Widewaters

Timothy Carroll

Vice President – Information Technology