Case Study: Remote Data Backups achieves reliable remote backups and rapid recovery with OpenText Connected MX

Uses Micro Focus Connected MX to protect end users’ data, no matter where they are working.

Remote Data Backups, Inc., a Fort Collins, Colorado–based managed service provider with 18 years’ experience, helps more than 1,000 client computers in industries from healthcare to government move data off-site and stay protected. Its CEO, Dan Dugal, faced the common challenge of backing up remote laptops: slow, bandwidth‑heavy VPNs and on‑premise servers that discourage users from backing up and increase the risk of data loss from drive failures or ransomware.

The company uses Micro Focus Connected MX to automatically back up endpoint data to the cloud—every 15 minutes, transferring only file changes and eliminating the need for VPNs or local backup servers. That approach speeds backups and restores, simplifies central management and alerts, and has repeatedly enabled rapid ransomware recovery and prevented significant client outages, while reducing administrator time and complexity.

Remote Data Backups

Dan Dugal

Chief Executive Officer