Case Study: Premier Medical Group achieves secure, scalable hybrid cloud faxing and cost savings with OpenText RightFax

U.S. medical group delivers secure and scalable hybrid cloud fax solution

Premier Medical Group, a rapidly growing independent primary care provider in Phoenix, needed to replace an outdated two-modem, single-line fax setup that could not keep up with rising fax volumes and posed HIPAA and data-management risks. Attempts to move to a basic cloud fax service proved costly, so the group sought a secure, scalable and cost-effective alternative that would support expanding practices and tighter integration with clinical systems.

They deployed OpenText RightFax with RightFax Connect as a hybrid cloud solution, implemented by OpenText Professional Services and integrated with NextGen. The result was secure, encrypted centralized faxing that supports simultaneous high-volume faxing, reduces per-fax processing time by about 15–20 seconds, cut costs versus other online options, enabled rapid deployment with minimal disruption, and scaled automatically to meet future growth.

Premier Medical Group

Sunny Maheshwari

Executive Board Director