Case Study: University of Maine achieves secure, campus-wide collaboration and communication with OpenText FirstClass

University of Maine Sets the Standard for Online Communication

The University of Maine, a public research land‑ and sea‑grant institution with nearly 12,000 students, struggled with an outdated, text‑based email system that hindered efficient communication, collaboration, secure peer discussions, and sharing of class resources across campus.

By implementing OpenText FirstClass, UMaine established a secure, permission‑based portal used from admissions through alumni for 650 course conferences, document sharing, calendaring, online voting, help‑desk support and more. The solution proved cost‑effective, easy to manage, accessible from any device, reduced paper/postage costs, improved campus operations, and became a widely embraced part of the student and faculty experience.

University of Maine

John Gregory

Executive Director, Office of Information Technologies