Case Study: Large Financial Services Institution achieves 50% higher test coverage with OpenText Functional Testing AI

UFT One introduces the power of AI to increase test coverage by 50%

Large Financial Services Institution needed to strengthen testing for its CRM application, which supports sensitive quarterly financial reporting and must scale reliably during peak reporting periods. As the organization moved to agile, continuous delivery, its QA teams wanted to be more autonomous, but test script creation and maintenance were still dependent on specialist support from OpenText Functional Testing.

OpenText implemented AI-powered OpenText Functional Testing, along with OpenText Application Quality Management and OpenText Enterprise Performance Engineering, to improve test automation, repository management, and load testing. The result was a new AI-driven test framework built in six weeks instead of eight months, an 80% time gain, 50% higher test coverage, and 25% less script maintenance; OpenText RPA also began reusing Functional Testing scripts to automate workflows and reduce manual work.