Case Study: Travis Perkins plc achieves reliable, paperless EDI supply‑chain communication with OpenText Trading Grid

Travis Perkins Builds Successful Supply Chain Communication with OpenText

Travis Perkins plc is a leading UK builders’ merchant group with more than 20 businesses, 2,000+ branches and a complex supply chain involving hundreds of suppliers and thousands of customers. Faced with heavy reliance on paper for orders, acknowledgements and invoices—and with customers and suppliers increasingly mandating EDI—the company needed a reliable, efficient way to manage electronic messaging and meet tight service level agreements.

Travis Perkins uses OpenText Trading Grid to centralize and automate EDI messaging, partner configuration and batch processing, with automated links to back-office systems. The result is elimination of paper documents, lower costs and admin overhead, fast, accurate trading-partner onboarding, very low error rates and dependable performance that helps the company meet SLAs—backed by responsive OpenText support.

Travis Perkins plc

Kunji Bodhani

E-Trading Team Leader