Case Study: China Petroleum Pipeline Bureau boosts identity and access efficiency with OpenText Identity Manager and Access Manager

Transforming its approach to identity and access management helped CPP clear the way for growth by boosting efficiency

The China Petroleum Pipeline Bureau (CPP), a major pipeline engineering and construction firm, faced challenges with its manual, time-consuming identity and access management processes for its 20,000 global employees. This approach was inefficient, prone to error, and hindered the company's growth. CPP selected OpenText (NetIQ) Identity Manager and Access Manager to automate these critical IT functions and replace its paper-based system.

By implementing OpenText's solutions, CPP automated user provisioning, approvals, and password resets, enabling single sign-on for its workforce. This transformation drastically reduced the administrative workload for identity management by 50% and cut the time to add a new user by 70%. Furthermore, OpenText helped CPP decrease labor costs related to access management by 20%, freeing up IT resources to deliver greater value and supporting easier business expansion.

China Petroleum Bureau

Lei Chu

Project Manager