Case Study: City of East Grand Rapids achieves regulatory compliance and fast email recovery with OpenText Retain Unified Archiving

To comply with regulations for communication retention, the city chose Micro Focus® Retain™ Email as its archiving solution

The City of East Grand Rapids, Michigan, needed an email archiving solution to comply with public-records laws (FOIA) and to preserve communications for potential legal discovery. Gary Veldhof, the city’s IT & Finance Analyst, manages email for about 80 users and required a reliable, searchable way to retain all messages and associated data.

They chose Micro Focus Retain Email because it integrated with their messaging system and fit the city’s budget. Retain provides 100% retention, a familiar web interface, SQL-based storage and strong search tools; it was easy to install on an existing Windows server, backs up the post office in 15–20 minutes nightly, sends daily job status emails, enables self-serve retrieval, and gives staff and officials peace of mind and eDiscovery readiness.

City of East Grand Rapids

Gary Veldhof

IT and Finance Analyst