Case Study: Library of Parliament achieves streamlined, automated research workflows and improved visibility with OpenText ECM Suite

The Library of Parliament Streamlines Research Services Using OpenText ECM Suite

The Library of Parliament, the primary research and information resource for Canada's Parliament, faced fragmented systems that caused duplicated effort, relied on paper forms and static logs, and made it difficult to automate standard processes or keep parliamentarians consistently informed.

By implementing OpenText Content Server with Document and Records Management, the Library automated the lifecycle of research documents from initiation and authoring through publication and delivery, giving managers real-time visibility and metrics to identify and resolve bottlenecks while preserving the institution’s documentary heritage and ensuring ongoing access to collections.

Library of Parliament

Ken Cameron

Director of IT, The Library of Parliament of Canada