OpenText
1807 Case Studies
A OpenText Case Study
The BUHLMANN GROUP is a global trading company for steel pipes, connectors and accessories, employing more than 650 people across 26 locations in 18 countries. As the business expanded, it continued to rely on thousands of faxed documents from ERP and office applications and needed a reliable, centrally managed, legally traceable fax solution that would keep administration, capital and maintenance costs low while supporting further growth.
The Group implemented a centrally installed OpenText RightFax solution, deployed with partner egsSoft and integrated with Microsoft Dynamics NAV, Active Directory and the company’s Cisco VoIP infrastructure. RightFax delivered end-to-end documentation and legal traceability, simplified administration and user provisioning, reduced the number of physical fax machines, and lowered capital and maintenance costs—resulting in higher productivity and scalable support for international expansion.
Thilo Wolfram
Senior Support Manager