Case Study: Türk Ekonomi Bankası achieves 98% faster ATM software deployments with OpenText

TEB streamlines ATM software management with Micro Focus Server Automation

Türk Ekonomi Bankası (TEB), a long-established Turkish bank with over 600 branches and 1,500+ ATMs, faced a resource-intensive challenge keeping ATM software current and compliant. Using two separate tools (SCCM and NCR Aptra) required frequent manual updates and a dedicated team of six, prompting the bank to seek a single, automated solution to reduce effort and risk.

TEB adopted Micro Focus Server Automation with Operations Orchestration, migrating ATMs to a standardized Windows 7 image that includes the automation agents. Deployments ramped from 10 to 50 ATMs per week, package deployment time dropped by 98%, PCI‑DSS updates are applied automatically, and workflows are integrated—freeing IT staff for strategic work, speeding marketing rollouts on ATMs, and ensuring consistent compliance across the estate.

Türk Ekonomi Bankası

Dursun Özçetin

Project Leader