Case Study: Project Lead the Way achieves 99% EDI straight-through processing with OpenText

STEM education innovator makes a quantum leap by moving vital EDI services to OpenText, boosting visibility and reducing EDI operating costs by more than 10%

Project Lead The Way (PLTW), a nonprofit STEM education innovator serving more than 12,000 schools, needed to replace manual order-to-cash and EDI tracking processes that were slowing operations and increasing the risk of errors. Working with OpenText and its B2B integration and NetSuite-connected EDI tools, PLTW sought better visibility into exceptions, faster logistics updates, and lower operating costs.

OpenText implemented automated EDI workflows using OpenText™ B2B Integration Foundation, OpenText™ B2B Integration Essentials, and OpenText™ Business Network Cloud for NetSuite, with support from OpenText™ Professional Services. The solution automated shipping document exchanges, migrated 13 trading partners smoothly, and helped PLTW process 220,000+ EDI documents per year with a 99% straight-through processing rate, while reducing EDI operational costs by more than 10% and improving responsiveness.

Project Lead The Way

Nick Gentry

Vice President of Operations