Case Study: Staffordshire County Council achieves instant, secure HR document access and reduced storage costs with OpenText Archive Server

Staffordshire County Council Employs a Quality HR Document Management System

Staffordshire County Council, the largest employer in the county with more than 30,000 staff, faced a legacy of paper-based HR records that consumed significant storage, slowed document retrieval, and risked insecure or lost files. The council needed a practical enterprise content management solution plus a professional scanning service to convert its extensive personnel archives into searchable electronic records.

Staffordshire implemented OpenText Archive Server alongside Optical Record Systems’ scanning service to migrate and categorize HR documents. The change delivered instant, permissioned access for authorised HR staff, cut manual retrieval time and storage costs, improved access control and response speed, and converted a large backlog of historic files—benefits the council expects to extend to job-evaluation records.

Staffordshire County Council

Dave Wisher

Performance and Quality Manager, HR Shared Service Centre