Case Study: a financial services company simplifies content access and boosts user adoption with OpenText Enterprise Connect

Simplifying the User Experience with OpenText Enterprise Connect™

A Fortune 500 international financial services company faced challenges with user adoption of its content management system. Employees found it cumbersome to switch between different interfaces to access and share documents, which reduced productivity. To address this issue, the company turned to OpenText and implemented Open Text Enterprise Connect™.

The OpenText solution integrated seamlessly with the Microsoft applications employees used daily, allowing them to search, open, save, and share documents directly from their preferred environments like Outlook and Excel. This eliminated the need to use a separate system and made the OpenText ECM platform transparent to the user. The result was a dramatically simplified user experience, which accelerated adoption and significantly improved employee productivity.