OpenText
1807 Case Studies
A OpenText Case Study
Ameritas, a U.S. financial services firm providing insurance and financial products used by 5,000–7,000 field agents, faced a QA bottleneck: its small team relied on manual testing of complex illustration software for 60+ life products, covering only about 35% of the application. Manually entering 70–150 test cases per product took up to three days, leaving regression gaps that produced field-reported errors and customer complaints.
By implementing Micro Focus Silk Test, Ameritas automated test case entry and built a structured testing framework that integrates visual-level automation and .NET scripting. Automated runs cut validation time to roughly three hours, increased test coverage to about 80% (supporting full regression of 4–5,000 cases), and reduced defects and support complaints, delivering higher-quality releases to field agents.
Jack Williams
Software Analyst