Case Study: AmeriPride Services achieves faster, more predictive analytics with OpenText Vertica

Service industry leader utilizes the OpenText Vertica big data platform to power higher efficiency and customer service with quality data and analytics

AmeriPride Services needed a faster, more scalable way to analyze large volumes of operational and customer data, since some legacy processes took up to 36 hours. The company turned to OpenText, using the OpenText Vertica Analytics Platform with Tableau and Informatica to improve performance and support more proactive, predictive analytics.

OpenText helped AmeriPride cut a proof-of-concept query from 36 hours to 17 minutes, while also enabling high-speed scaling without licensing penalties. The solution improved customer visibility, operational efficiency, safety, and decision-making, helping AmeriPride strengthen service, reduce waste, and drive higher margins.

AmeriPride Services

Steven John

Chief Information Officer