Case Study: SEEPEX achieves a single source of truth and faster documentation access with OpenText Extended ECM for SAP Solutions

SEEPEX seamlessly integrates disparate information silos with OpenText Extended ECM for SAP Solutions

SEEPEX, a global pump manufacturer serving industries from food and beverage to oil and gas, faced growing pain from documentation spread across in‑house tools, SAP modules and email. With design, production and service documents generated throughout the pump lifecycle, employees had to search multiple systems, contend with duplicate versions and suffer delays of up to a week to make documentation available across the business—hindering customer service and operational efficiency.

Working with partner Doctra, SEEPEX implemented OpenText Extended ECM for SAP Solutions (with Content Suite and Exchange archiving) to create a single, enterprise‑wide document repository accessible from SAP, other applications and the web. The integrated solution gave ~800 users instant access to emails, drawings and part documentation, eliminated information silos, reduced document‑availability delays, improved spare‑parts responsiveness and became the company’s mission‑critical single source of truth while enabling future integrations and mobile enhancements.

SEEPEX

Roland Rottländer

Data Processing Manager