Case Study: Citizens Energy Group achieves faster, more efficient testing with OpenText Functional Testing

Saves time and effort, and keeps technical staff focused on strategic objectives by enabling business users to test mission-critical software

Citizens Energy Group needed a better way to handle functional testing for its Field Maps application, as manual testing took about 20 hours and required multiple people. The company turned to OpenText Functional Testing to streamline and automate test execution and make testing more flexible for business users.

With OpenText Functional Testing, Citizens reduced test execution time by 92.5%, cutting it from 20 hours to about 1.5 hours, and reduced test script creation time by 75%. OpenText also helped Citizens improve reusability, reduce human error, and free engineers to focus on higher-value work, while preserving audit trails and supporting future scaling across more applications.

Citizens Energy Group

Joe McKamey

CSM - IT Product Owner GIS