Case Study: The Salvation Army achieves worry-free VM backups and reduced costs with OpenText

Salvation Army New Zealand eliminates backup worries with Micro Focus VM Explorer. The non-profit protects operations and saves time and money by backing up its virtual servers

The Salvation Army New Zealand, a non-profit serving more than 120,000 people annually, faced a time-consuming and error-prone backup process for 45 virtual machines across multiple hosts. IT staff were running manual command scripts to schedule and monitor backups, having to stagger jobs to avoid overloading a single NAS and repeat changes across hosts, which strained the small IT team’s limited resources.

After testing and adopting Micro Focus VM Explorer Pro, the organization consolidated backup management into a single graphical console, automated scheduled jobs for five vSphere servers, and enabled incremental backups and VM replication. The solution was inexpensive (€780), reduced daily administration time (about 15 minutes saved), cut storage needs by backing up only changed data, and improved recovery speed and overall peace of mind for the charity.

The Salvation Army

Holmes Lam

Senior Systems Analyst