Case Study: Salt River Project achieves operational efficiency and compliance with OpenText

Salt River Project powers operational efficiency with OpenText

Salt River Project, a public utility serving more than one million customers in the Phoenix area, faced a growing challenge managing vast amounts of information spread across outdated, disparate legacy systems. Paper records, file shares, and email-based storage made it difficult to find documents quickly, increased compliance burden, and created safety risks when field crews couldn’t easily access the latest procedures and drawings.

To solve this, Salt River Project implemented an enterprise information management strategy with OpenText, using OpenText Content Suite, OpenText Extended ECM for SAP Solutions, OpenText Media Management, and OpenText Professional Services. With OpenText, SRP improved operational efficiency, reduced risk, strengthened compliance, and lowered costs by making information easier to find and manage across the organization.

Salt River Project

Vince Boccieri

ECM Program Manager