Case Study: Salt River Project achieves major AP automation—90% fewer manual postings and 10% lower cost per invoice with OpenText Vendor Invoice Management for SAP Solutions

Salt River Project Optimizes Accounts Payable with OpenText and SAP

Salt River Project (SRP), a community-based nonprofit utility serving about one million customers in central Arizona, faced slow, labor-intensive accounts payable processes after moving to SAP. Invoices arriving by email, fax and mail required manual keystrokes, re‑entry into the ERP, and offered little centralized oversight or visibility, creating errors, delays and integration challenges.

SRP implemented OpenText Vendor Invoice Management for SAP Solutions to automate scanning, routing, approvals and posting—integrated with SAP ERP and SAP Ariba. The centralized, end‑to‑end workflow cut manually posted invoices by more than 90%, reduced cost per invoice by 10% (from $10 to $9 on ~150,000 invoices/year), increased vendor discounts by 3%, improved visibility and accuracy, and freed AP staff for higher‑value work.

Salt River Project

Mel Payne

Senior Business Analyst