OpenText
1807 Case Studies
A OpenText Case Study
RZZ Rechenzentrum AG, the IT service subsidiary of Swiss engineering firm Reishauer, manages the group’s global IT applications, datacenter and network for around 600 employees who rely on roughly 450 specialized, multi-language applications. With technicians frequently working remotely across Europe, the Americas, Asia and Australia, the team faced the challenge of efficiently provisioning and supporting a growing fleet of laptops and desktops while keeping software licensing costs under control.
RZZ Rechenzentrum uses Micro Focus ZENworks Configuration Management—upgraded to the 2017 release with partner NEXPERT—to centrally manage devices across three continents, automate provisioning and simplify remote support. The solution lets the team set up new laptops in about 45 minutes, automatically remove unused software after 30 days, integrate asset reporting with third-party tools, and cut licensing costs (for example Adobe Professional) by up to 60%, while improving performance and lifecycle management.
Marco De Boer
Senior IT Consultant