Case Study: Royal Bank of Canada achieves scalable, faster client processes with OpenText

Royal Bank of Canada - Customer Case Study

Royal Bank of Canada (RBC) needed a secure, scalable way to launch its new OverDrive commercial financing solution while avoiding disruption for existing clients. Working with OpenText, RBC used OpenText STP Financial Hub to support growing loan volumes, improve flexibility, and strengthen risk management.

OpenText implemented a rapid, API-enabled migration that delivered self-service capabilities, faster reporting, and automated audit support for dealerships. The results were significant: some processes dropped from hours to minutes, reporting became much faster, and RBC gained a platform that helped close several major acquisitions and new client deals, positioning the bank for multi-million-dollar growth.

Royal Bank of Canada

Mark Filipowicz

Director, Commercial Automotive Finance Technology