Case Study: Discount Tire achieves rock-solid e-commerce performance with OpenText

Retailer maximizes the performance of its e-commerce platform with LoadRunner Enterprise, helping to capture every sales opportunity at peak times

Discount Tire, a retailer focused on service excellence, needed to thoroughly test critical systems as it consolidated in-store POS infrastructure and later scaled its e-commerce channel for major shopping events. The company chose OpenText Enterprise Performance Engineering, including LoadRunner Enterprise, because it was the only solution that met its technical requirements and continued to support its performance testing needs across POS, SAP ERP, and online applications.

OpenText implemented performance testing for Discount Tire using VuGen scripts, automated runs through Jenkins, and integrations with tools like Dynatrace and Grafana to pinpoint issues quickly. This shift-left approach helped Discount Tire test with up to three times the previous Black Friday user load, keep systems stable during a season that saw nearly double the traffic year over year, and protect online sales with rock-solid performance.

Discount Tire

Aditya Kattamuri

Assistant Manager