Case Study: Dartmouth‑Hitchcock Medical Center achieves time, cost and paper savings with OpenText Report & Output Management

Reporting a healthy boost in productivity

Dartmouth‑Hitchcock Medical Center (DHMC), a large academic health system serving northern New England with roughly 300 specialized departments, needed to streamline the time‑consuming, paper‑heavy process of distributing thousands of operational and financial reports and required tight integration with its PeopleSoft applications.

DHMC deployed OpenText Report & Output Management integrated with PeopleSoft, which automatically captures reports (scanning a shared folder every five minutes), enforces permissions, and was rolled out over two years with training for about 300 practice managers. The solution automated distribution of roughly 3,000 monthly PeopleSoft reports (about 10 per department), plus daily and monthly clinical reports, cutting paper and microfiche costs, saving staff hours, improving productivity, and delivering the anticipated ROI.

Dartmouth Hitchcock Medical Center

Chuck Laufer

Senior Information Analyst