Case Study: ReliaQuest achieves enterprise-scale threat detection and reduced staffing needs with OpenText

ReliaQuest - Customer Case Study

A Fortune 500 company with multiple businesses and millions of customers was facing rising demands on its IT security team. Despite having a large, skilled staff, the team struggled to manage an extremely large ArcSight footprint, high‑volume data feeds and increasing compliance pressure without adding headcount.

The company adopted ReliaQuest’s co‑managed service using Micro Focus ArcSight (ESM, Logger and connectors) and more than 300 tuned use cases to reduce false positives, improve correlation and scale enterprise logging. The result: far fewer actionable alerts, measurable improvements in threat visibility (about 20% in one case), substantial staff time saved, avoided hiring costs, and an internal team able to focus on higher‑value security work.

ReliaQuest

Brian Murphy

President and CEO