Case Study: Independent Health achieves a 35% reduction in mobile test maintenance and faster test creation with OpenText UFT One AI

Reduce mobile test maintenance by 35% while rapidly managing application changes with OpenText™ Functional Testing AI-based capabilities

Independent Health, a not-for-profit U.S. health plan known for high-quality, affordable care, launched a new mobile app to help members track benefits and claims. The app’s rapid release cadence and divergent Android/iOS implementations created a huge testing burden—different locators and frequent UI changes threatened to balloon maintenance effort and slow delivery.

By adopting OpenText UFT One with AI-powered capabilities and UFT Digital Lab, the team consolidated testing into a single set of multi-platform scripts, used emulators, and even created tests from mockups or screenshots. The AI-driven approach cut mobile test maintenance by at least 35%, sped test creation and execution, reduced time-to-market, and allowed the QA team to focus more on business workflows and end-to-end user scenarios.

Independent Health

Chris Trimper

Test Automation Chief Architect