Case Study: Rapid Radiology achieves faster diagnostics and improved patient care with OpenText EMR-Link

Rapid Radiology elevates patient care with comprehensive integration and CPOE solution

Rapid Radiology, one of the largest teleradiology providers in the U.S., delivers diagnostic imaging services to hospitals, clinics and long‑term care facilities. Faced with wide variation in EMR systems, slow, paper‑based order and results workflows created delays, manual re‑entry, billing gaps and risks to timely patient care—especially for vulnerable senior patients needing fast diagnosis and treatment.

Using OpenText EMR‑Link as a managed integration and CPOE solution, Rapid Radiology automated electronic ordering, report delivery and image links directly into patients’ EMRs, with orders dispatched in real time to the right tech. The integration expanded to 250 new projects (over 600 facility connections), accelerating access to results, reducing manual work and costs, improving billing accuracy and reimbursements, and enabling faster clinical decisions that improve patient outcomes and reduce readmissions.

Rapid Radiology

Mike Spears

Executive Vice President