Case Study: NetIQ Universal Policy Administrator achieves centralized policy management and rapid ROI with OpenText QuickStart Service

Quickly gain a return on your software investment with the NetIQ UPA QuickStart Service

OpenText’s NetIQ Universal Policy Administrator (UPA) helps organizations centralize and simplify policy management across Windows, Linux, macOS and non-domain devices, but many customers struggle with disparate platforms, inconsistent policies, auditability gaps and slow adoption. The challenge was to implement UPA quickly and correctly so organizations could realize value from their license, detect policy conflicts, maintain compliance, and enable delegated administration without exposing full administrative control.

The UPA QuickStart Service is a compact, three-week Professional Services engagement that walks customers through requirements and design, installs and configures gateways and agents, imports Active Directory domains, integrates reporting/SIEM, and delivers hands-on administrator knowledge transfer plus final recommendations. The outcome: rapid time-to-value, a single pane of glass for policy management, improved auditability and conflict detection, and trained staff ready to continue enterprise-wide configuration and maintenance.