Case Study: QinetiQ achieves faster, lower-cost supplier invoice processing with OpenText VIM

QinetiQ Aims for Smarter Vendor Invoice Processing with OpenText

QinetiQ Limited, a defence, aerospace and security company with more than 9,000 employees and turnover above £1.3bn, faced a complex accounts payable challenge: around 65,000 supplier invoices a year (up to 300 per working day) were slow and costly to process after being outsourced. Bringing invoice processing back in-house was driven by the need for better SAP integration, security and lower per‑invoice costs, particularly for complex services-based invoices.

QinetiQ implemented OpenText Vendor Invoice Management for SAP with the OpenText OCR (ICC) option, delivered with Excelerated Sourcing, integrating invoices via SharePoint into SAP. Rolled out in two phases, the solution automated over 70% of product invoices from day one and targets 60% automation for services, cutting processing times, reducing costs, improving reporting and supplier relationships, and enabling negotiations for early settlement discounts.

QinetiQ

Jonathan Harris

Purchase to Pay Team Lead