Case Study: Stadtwerke Halle achieves 70% time savings in application management with OpenText BPM

Public Utility Company Improves Application Management with OpenText

Stadtwerke Halle (SWH), a municipal utilities group in Eastern Germany that provides energy, water, transport and other public services, is the region’s largest employer and receives about 3,000 job applications a year—up to 800 during the peak trainee recruitment period. Facing demographic change and a looming skills shortage, SWH needed a faster, more reliable way to manage high application volumes and complete trainee selection within a two‑month window.

SWH implemented OpenText Business Process Management to fully digitize hiring, adding separate internal and external portals, automated routing, confirmations and an intuitive dashboard to prevent lost applications and remove manual data entry. The solution cut administrative time for the Head of Training by 70%, saves roughly €4,500 annually in postage, yields ROI by year three, builds an applicant pool for rapid hiring, and supports ongoing process optimization and planned SAP integration.

Stadtwerke Halle

Matthias Schubert

Advisor on HR Support Processes