Case Study: Stikeman Elliott achieves faster, easier and more precise access to firm-wide knowledge with OpenText Decisiv

Premier law firm leverages OpenText to search for vital information faster, easier, and more precisely

Stikeman Elliott, a premier Canadian law firm with about 450 lawyers, needed a faster, more precise way to find internal information across multiple offices, languages and systems. Lawyers billing by the hour were wasting time searching disparate repositories, and the firm needed a user‑friendly, bilingual search solution that could handle content and metadata from time capture, KM, CRM and other systems while supporting both civil and common law jurisdictions.

The firm implemented OpenText Decisiv, an enterprise search and insights platform that uses concept analysis to surface relevant material even without exact keywords and integrates with DMS, HR, CRM and other repositories. A customized, bilingual interface and advanced visualizations and filters give lawyers real‑time, organization‑wide access to tacit knowledge, reducing the need to search multiple systems, increasing adoption across offices and dramatically improving efficiency.

Stikeman Elliott