Case Study: Poupart achieves shorter order processing cycles and faster customer response with OpenText Trading Grid

Poupart Reacts Swiftly To Customer Needs With Shorter Order Processing Cycle Through Opentext™ Trading Grid

Poupart Limited is a UK fruit wholesaler (BerryWorld and Poupart Produce) supplying major supermarket chains and the non-retail sector. Faced with rising demand for fresh produce, fierce competition and margin pressure, and the extreme perishability of its goods (orders must often be turned around the same day), Poupart needed a scalable B2B infrastructure to automate processes and shorten time-to-market.

Poupart deployed OpenText Trading Grid over a secure VPN to handle EDI, outsource protocol complexity (AS2, X.400), and provide visibility and process controls. The solution eliminated re-keying, shortened order-processing cycles, improved responsiveness and agility, and supported continued growth and expansion into additional supermarket customers even during challenging economic times.

Poupart

Robert Hamilton

Infrastructure Manager