Case Study: Polyclinique St-Georges achieves enhanced security, GDPR compliance and cuts patient data transfer times from weeks to minutes with OpenText XM SendSecure

Polyclinique Saint-Georges replaces email to improve security and GDPR compliance

Polyclinique Saint-Georges is a private, 100‑bed healthcare facility in France with 200+ staff that relied on email and postal delivery for sharing sensitive patient records. The introduction of GDPR highlighted security gaps and attachment-size limits forced costly, slow postal shipments—creating a need for a secure, easy-to-use way to transfer large medical files between patients, clinicians, insurers and other partners.

The clinic deployed OpenText XM SendSecure, a rapid, low‑training solution offering double encryption, two‑factor authentication, virus scanning and an audit trail. SendSecure handled large files (up to 5 TB), eliminated mail delays (reducing send times from weeks to minutes), improved GDPR compliance and patient-care speed, cut costs, and has run smoothly without support calls.

Polyclinique St-Georges

Thierry Germonville

Orthopedic Surgeon