Case Study: Pioneer Foods achieves 50% faster supplier reconciliation and cost savings with OpenText Business Center for SAP Solutions

Pioneer Foods tackles supplier reconciliation challenges with OpenText

Pioneer Foods is one of South Africa’s largest food and beverage producers, handling around 400,000 invoices annually from 6,000 suppliers. After centralizing accounts payable into a Shared Service Center, the team struggled with highly manual, Excel‑based supplier statement reconciliation that couldn’t keep pace with volumes, caused errors, and meant the business missed early settlement discounts.

Pioneer implemented OpenText Business Center for SAP Solutions with JHN Solutions’ Supplier Statement Reconciliation add‑on to OCR and auto‑match statement data into SAP. The automation cut reconciliation time by at least 50%, delivers instant GR/IR reporting, enabled early settlement discounts, reduced staff costs (seven FTEs through attrition), and lets a smaller team handle increased transaction volumes with improved auditability.

Pioneer Foods

David Nel

Accounts Payable Manager