Case Study: Maynilad Water Services reduces SAP database size by 45% and extends hardware life with OpenText Document Access for SAP Solutions

Philippine water company keeps information flowing with OpenText

Maynilad Water Services, a major water and wastewater utility serving Metropolitan Manila, faced rapidly growing data volumes from its SAP-based operations that were slowing system response times and threatening costly hardware upgrades. As the company expanded, it needed a way to remove nonessential data from the core SAP database while keeping information accessible for daily operations and reporting.

Working with Delaware Consulting, Maynilad implemented OpenText Document Access for SAP Solutions to archive and offload historical data to lower-cost storage. The change immediately shrank the SAP database—by about 45% overall and reducing the primary database by 37% to 2.7 TB—cut backup times, improved transaction performance, controlled monthly growth to under 1%, and deferred additional storage investment for two to three years.

Maynilad Water Services

Emmanuel Diloy

Head of Information Systems