Case Study: Pharma International achieves 43% improved process efficiency and faster, more accurate regulatory submissions with OpenText Content Suite

Pharma International Improves the Health of their Content-Centric Business Processes

Pharma International Co. (PIC) is a regional pharmaceutical manufacturer serving more than 20 countries with a broad portfolio of generics, including specialized cephalosporin production. Facing strict FDA/WHO/GMP regulations, PIC struggled with slow, error-prone regulatory submissions and fragmented content management—particularly for packaging and labeling—because their legacy system lacked reliable document and image comparison, centralized storage, and efficient approval workflows.

PIC implemented OpenText Content Suite Platform with Brava! and Extended Workflow (including electronic signatures), working with MGS and a cross-functional project team to tailor integrations and automations. The solution centralized content, enabled fast visual and document comparisons, supported parallel workflows and audit trails, and automated process steps; as a result PIC cut overall process times by 43%, sped regulatory submissions with greater accuracy, and greatly reduced the time spent managing version changes.

Pharma International

Ahmad Alshami

IT Manager, Pharma International and Khalid Elayyan, Planning Manager