Case Study: Pacific Life establishes a secure content hub and increases agility with OpenText

Pacific Life establishes a coordinated approach focusing on agility, business objectives and a cloud-first model

Pacific Life, a California-based financial services company founded in 1868, faced growing risk and compliance challenges as its decentralized structure left departments using multiple, disparate content management platforms. With strict data and cybersecurity regulations and a need to centralize information governance, the company needed a coordinated, enterprise-wide approach to manage critical content.

Pacific Life adopted a cloud-first content strategy centered on OpenText Content Suite and Core, with OpenText Cloud Managed and Professional Services. By decommissioning an aging ECM, consolidating content into Content Suite in the cloud, and aligning governance with technology, the firm created a secure hub for its “crown jewels,” reduced risk, redeployed IT resources to higher-value work, and increased agility in delivering business solutions.

Pacific Life

Riley McIntosh

Manager for Enterprise Content Management