Case Study: GreenLight Group achieves a seamless path to cloud deployment and improved reporting with OpenText OPTIC Data Lake

OPTIC Data Lake revolutionizes IT operations with a seamless path to cloud deployment while delivering improved reporting and integration capabilities

GreenLight Group is an IT engineering services firm serving Fortune 1000 customers, specializing in IT operations management—enterprise event and service management, security compliance, and OS patching. As clients move from off-cloud to cloud-first or hybrid deployment models, GreenLight saw growing complexity from many disparate data sources and a need to modernize monitoring, reporting, and predictive analytics to reduce noise and pinpoint performance bottlenecks.

GreenLight addressed this by deploying OpenText ITOM solutions—Operations Bridge, NOM/NNMi—and the OPTIC Data Lake (powered by Vertica) as a common, containerized data ingestion and analytics platform. The result: centralized data collection, high-performance in-database analytics and ML, flexible business-value dashboards, simplified architecture and integrations, improved visibility and platform stability, easier cloud deployment (AWS/Azure/GCP), and reduced maintenance and operational complexity.

Greenlight Group

Joe Madden

Founder and President