Case Study: European Society of Cardiology achieves global engagement and faster access to cardiac content with OpenText Web Experience Management

OpenText™ Web Experience Management provides quick and easy access to key information with OpenText™ Semantic Navigation

The European Society of Cardiology (ESC), a not‑for‑profit leader in cardiovascular medicine, publishes more than 120,000 documents across multiple sites—including a main site with ~7,000 pages and a congress site—and serves over 1.5 million monthly page views and 30,000+ congress attendees with thousands of presentations. ESC needed a way to make vast, multilingual content easily discoverable, manage content lifecycle end‑to‑end, enforce gated access rules, and scale for global traffic spikes around its annual congress.

ESC deployed OpenText Web Experience Management with OpenText Semantic Navigation, integrating it with Salesforce for membership gating and personalization. The platform delivered faster, semantically driven search and targeted content delivery, simplified publishing and lifecycle management, handled peak congress traffic, and supported multilingual patient content (~13 languages, ~200,000 monthly page views), becoming a key component of ESC’s online service delivery.

European Society of Cardiology

David Sebastiao

IT Project Manager