Case Study: Derbyshire County Council achieves faster, paperless processing of 250,000 vendor invoices with OpenText Vendor Invoice Management

OpenText Vendor Invoice Management for SAP® Solutions creates greater efficiency and reduction in processing times

Derbyshire County Council, which serves 750,000 residents and employs around 37,000 staff, was processing some 250,000 vendor invoices a year from 20,000 suppliers on an ageing bespoke mainframe. Invoices arrived at multiple locations and were handled manually, causing lost or duplicated paperwork, data-entry errors, missed prompt-payment discounts and poor visibility of the council’s financial liabilities.

To fix this the council implemented an SAP ERP system with OpenText Vendor Invoice Management for SAP to centrally capture, match and route invoices into SAP. The solution automated matched payments, routed exceptions to users’ SAP worklists, reduced paper handling, improved reporting and bottleneck identification, and cut end-to-end processing times to minutes for fully matched invoices—delivering efficiency gains, better liability reporting and expected cost savings.

Derbyshire County Council

Chris Woodhouse

Finance Lead Officer (SAP)