Case Study: B. Braun achieves 15–20% faster legal case processing and paper-free, standardized case management with OpenText Template Workspaces

OpenText Template Workspaces helps B. Braun standardize legal case processing

B. Braun is a global healthcare supplier with roughly 44,000 employees that delivers products and services for hospitals and home care. Its centrally run legal department was bogged down by bulky paper folders and inconsistent, manual processes across countries and needed a standardized, electronic way to structure and process case files.

Using OpenText Template Workspaces (implemented as the B.DoCs platform), B. Braun moved to a web‑based legal case management system that integrates metadata with Microsoft Office, supports automatic versioning, drag‑and‑drop email storage, and Windows access. The solution eliminated many paper steps, harmonized workflows globally, and delivered measurable benefits—about 15–20% less time spent on file processing, reduced paper use, no additional headcount, and a scalable system now managing ~30,000 cases.

B. Braun

Volker Daum

Head of the Global Legal Department