Case Study: United Nations Industrial Development Organization (UNIDO) achieves faster approvals and access to funds with OpenText Extended ECM for SAP Solutions

OpenText Extended ECM for SAP enables UNIDO to automate and integrate enterprise content processes

The United Nations Industrial Development Organization (UNIDO) promotes industrial development to reduce poverty, support inclusive globalization and advance environmental sustainability across more than 850 projects worldwide. UNIDO faced slow, manual and fragmented document sharing—contracts, budgets and other key records were hard to access across partners and countries, causing delays, higher costs and prolonged approval cycles.

By deploying OpenText Extended ECM for SAP Solutions, UNIDO automated and integrated enterprise content processes, linking documents to core business workflows across more than 130 countries. The solution automates document delivery and return, improves transparency via an extranet for stakeholders, and shortens approval cycles from months to weeks—speeding decision-making and access to funds so UNIDO can focus more effectively on its mission.

United Nations Industrial Development Organization

Peter Holzleitner

Team Leader, ECM and Infrastructure