OpenText
1807 Case Studies
A OpenText Case Study
Fujitsu, a leading Japanese ICT company, needed a more standardized, flexible way to create quotes and contracts—its existing process required heavy IT involvement for template changes, lacked control across business communications, and couldn’t scale easily. These limitations slowed proposal turnaround and hindered consistent customer-facing documents.
By deploying OpenText Exstream (with PowerDocs), Fujitsu can pull Salesforce data into configurable Microsoft Word templates, minimizing coding so business users can create personalized communications directly in Salesforce. The solution is easy to configure, supports multiple languages, and has reduced the time and cost to produce proposals—improving efficiency and prompting plans to roll the capability out to partners.
Harald Proksch
Solution Owner