Case Study: Davis + Henderson/Filogix achieves secure, scalable, paperless mortgage document exchange with OpenText Document Management

OpenText and Filogix Create Collaborative Document Management Solution

Filogix, a Davis + Henderson subsidiary and leading provider of credit solutions for the mortgage market, identified a growing need for faster, more secure, paperless exchange of deal documents between brokers and lenders. Facing high volumes of paperwork (an average mortgage generates ~60 pages), regulatory retention requirements, and demand for integration with its Filogix Expert® and Filogix Express® platforms, the company required a robust, scalable hosted solution that could support tens of thousands of users and millions of documents.

Filogix launched Exchange 2.0 on April 20, 2009—a SaaS, web-based document management service built on Open Text Document Management with Kofax Capture and emFAST FACSys®. Features include central deal folders, a secure Transmit® alternative to email, full audit trails, unlimited storage for up to 20 years and integrations with existing origination and underwriting tools. The result: rapid adoption (≈3,000 users in two months), estimated 70% savings in document-handling costs, minimal training time (≈15 minutes), improved turnaround and collaboration, and a scalable platform for future growth.

Davis + Henderson/Filogix

Greg Czylyski

Filogix Product Manager for Exchange